Reservation Executive

Job Description:

We are looking for an ambitious and hardworking Reservation Executive to join our team!

  • Handling and managing reservations process through various communication platforms

  • Monitor room sales and improve sales technique

  • Handle inquiries and obtain correct information regarding details of reservation

  • Confirm and process reservation requests

  • Ensure all information pertaining to reservations are properly taken and entered into the system

  • Keep up to date rooms available for sale and any changes in hotel room rates

  • Help maximize room sales by upselling to a higher category

  • Maintain and update all room reservation transactions, room availabilities

  • Handle group bookings as well as end to end reservations processes

  • Check arrival list for next day arrival bookings

  • Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met

Education Qualification:

  • Degree or diploma or any other equivalent qualification


  • Minimum 2 years of experience in similar role


  • Salary (in Rupees) : 15000 to 20000 – not a constraint for right candidate


  • Good communication and interpersonal skills

  • Customer-service experience

  • Excellent written and verbal communication skills

  • Multi-tasking and time-management skills, with the ability to prioritize tasks

  • Flexible working hours

Job Location
Ooty, The Nilgiris.
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